Navigating the National Disability Insurance Scheme (NDIS) can feel overwhelming, especially when trying to understand how to make the most of your plan. That’s where NDIS support coordination comes in. At Inclusion Supports Australia, we specialise in helping participants build the skills and confidence they need to manage their plans effectively.
This guide will walk you through NDIS support coordination step by step—so you can better understand how it works, what to expect, and how it can help you achieve your goals.
What Is NDIS Support Coordination?
NDIS support coordination is a funded service under the NDIS designed to help participants:
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Understand their plan
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Connect with providers and community services
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Build skills to manage their own supports
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Make the most of their funding
Unlike plan management, which looks after the financial side of your NDIS plan, support coordination focuses on building capacity, independence, and choice.
At Inclusion Supports Australia, our team works alongside you to ensure your supports are tailored to your needs and align with your goals.
Types of NDIS Support Coordination
There are three levels of NDIS support coordination:
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Support Connection
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Helps participants start using their plan
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Connects with service providers and community supports
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Focuses on building confidence
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Assists with ongoing management of supports
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Helps troubleshoot issues with providers
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Builds skills to coordinate supports independently
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Specialist Support Coordination
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Designed for participants with complex needs
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Involves intensive support from highly skilled professionals
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Works through barriers to accessing services
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Explore our Services page to see a comprehensive view of what we provide.
Step-by-Step Guide to NDIS Support Coordination
Step 1: Understand Your Plan
The first step is reviewing your NDIS plan and funding. Our coordinators explain what each section means and highlight the areas where support coordination is available.
Step 2: Identify Your Goals
Your goals are the foundation of your NDIS plan. We’ll work with you to identify what matters most—whether it’s gaining independence, finding employment, improving daily living, or connecting socially.
Step 3: Build Your Support Network
We help you explore service providers, mainstream supports, and community opportunities. This ensures your network isn’t just made up of paid services but also includes natural supports, such as family, friends, and local activities.
Step 4: Choose and Connect with Providers
Our team will guide you in selecting providers that fit your preferences, values, and goals. This includes negotiating service agreements and ensuring you have clear expectations about the supports you’ll receive.
Step 5: Coordinate and Monitor Supports
We provide ongoing coordination—checking in regularly to ensure your services are working well together and making adjustments as your needs or goals change.
Step 6: Build Independence
The ultimate aim of NDIS support coordination is to help you become confident in managing your own supports. Over time, we support you to develop the skills needed to take more control and build long-term independence.
Why Choose Inclusion Supports Australia?
At Inclusion Supports Australia, we believe in person-centred, strengths-based support. Our approach focuses on:
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Listening first – understanding your needs and goals before recommending supports
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Choice and control – ensuring you remain at the centre of decision-making
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Local connections – linking you with providers and community opportunities in your area
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Building capacity – helping you develop the skills to manage your plan independently
Our experienced team is committed to walking alongside you, every step of the way.
How to Get Started
If your NDIS plan includes support coordination, you can begin working with us straight away. If not, you can request it at your next plan review.
Contact us today to discuss how we can help you get started with NDIS support coordination.
Final Thoughts
NDIS support coordination is more than just connecting with services—it’s about empowering you to take charge of your journey, build independence, and live the life you choose.
At Inclusion Supports Australia, we are here to guide you step by step, making sure your NDIS plan works for you.
📞 Ready to take the next step? Call us today to speak with our friendly team.