NDIS Funding Archives - Inclusion Supports Australia

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Understanding NDIS Personal Care Services: A Guide for Participants & Families

NDIS personal care services are an essential support that helps people with disability live with dignity, independence and safety. These supports include hands-on assistance with daily personal tasks such as showering, dressing, toileting, medication prompts, mobility assistance and other intimate care activities that a participant may need to take part in everyday life. When delivered well, personal care services help people achieve their goals — staying healthy, participating in community life and maintaining choice and control. Who can access NDIS personal care services? Personal care supports can be funded by the NDIS for participants when those supports are considered reasonable and necessary to help achieve the participant’s goals and meet their support needs. The National Disability Insurance Agency (NDIA) assesses whether a requested support is reasonable and necessary by looking at whether it is related to the participant’s disability, helps them pursue their goals, represents value for money and does not duplicate informal supports. This means not every personal care request is automatically funded — it must be justified in the participant’s plan. What’s typically included in personal care services? Common elements of NDIS personal care services include: Assistance with showering, dressing and personal hygiene Help with mobility and transfers (e.g., bed ↔ wheelchair) Support with eating and drinking where required Assistance with medication prompts and basic health monitoring (within scope) Toileting and continence support Support to build daily living skills so participants can increase independence over time Personal care can be delivered in a range of settings — at home, in the community, at school or at work — depending on what the participant needs and what is funded in their plan. Providers, safety and quality When a participant chooses a registered provider, that provider must meet the NDIS Quality and Safeguards Commission’s Practice Standards and is regulated accordingly. These frameworks set expectations for safe, respectful, person-centred delivery of supports, including workforce screening, worker training and incident management. Participants should always feel able to check a provider’s registration status and make complaints to the NDIS Commission if they have concerns about safety or quality. Cost and pricing NDIS personal care supports are paid according to the NDIS Pricing Arrangements and Price Limits. Providers use the NDIA’s cost models and price limits to set fees for disability support worker services; participants should always confirm how supports are billed (hourly, shift, or packaged arrangements) and check their plan funding. Price arrangements are updated periodically, so participants and providers need to stay informed about current limits and how charges are applied. How to access personal care through the NDIS Include the support in your plan: During planning conversations, explain the functional impact of your support needs and how personal care helps you achieve your goals. Get a quote: Ask potential providers for a clear quote that shows hourly rates, travel or cancellation fees and any other charges. Choose your provider: Participants can use registered providers, find them through the NDIS Provider Finder, or choose unregistered providers when their plan allows. Check provider credentials, reviews and whether they follow NDIS Practice Standards. Tips for participants and families Be specific in your plan about the support you need (times, tasks, frequency). Ask about training and screening for workers involved in personal care. Talk to your local planner or support coordinator if you’re unsure whether a support is reasonable and necessary. Keep records of agreed services and incidents, and raise concerns promptly with the provider or the NDIS Commission if safety is at risk. Why choose Inclusion Supports Australia At Inclusion Supports Australia, we specialise in helping NDIS participants and their families understand and access the supports they need. From supporting plan preparation to provider selection, we can help you navigate NDIS personal care services with confidence — and make sure your plan reflects your true support needs. Contact us today to find out how we can assist. About Inclusion Supports Australia How we help with NDIS plan reviews & personal care supports How to choose an NDIS registered provider

NDIS and Support Services

NDIS Support Coordination: Why You Need It

Navigating the National Disability Insurance Scheme (NDIS) can be challenging, especially if you’re new to it or have multiple supports to manage. That’s where NDIS support coordination becomes essential. It’s not just about organizing your services — it’s about empowering you to take control of your NDIS plan and live more independently. In this post, we’ll explore what NDIS Support Coordination is, why it’s so valuable, how it works, and why it’s crucial for achieving your goals — whether you need supported independent living (SIL), personal care, or inclusion supports in Australia. What Is NDIS Support Coordination? NDIS support coordination helps participants understand, implement, and manage their NDIS plans. A Support Coordinator is your personal guide — someone who ensures you’re getting the right mix of disability support services to meet your unique needs. Their job is to: Help you understand your plan and budget Connect you with trusted, qualified service providers Build your capacity to coordinate supports independently Resolve issues with providers or service delivery Monitor and review your plan’s progress For instance, if your plan includes SIL NDIS, your Support Coordinator will help you find the right supported independent living arrangements that align with your goals and preferences. Why You Need NDIS Support Coordination 1. Maximise Your NDIS Plan Many participants don’t use their full NDIS funding simply because they’re unsure how to apply it. A Support Coordinator ensures every dollar is spent effectively on your goals. They’ll help you identify gaps in your support and connect you with high-quality NDIS personal care or community participation services. Having someone who understands the NDIS system saves you time, reduces confusion, and helps you make informed decisions. 2. Find the Right Providers Choosing providers for disability support services, personal care, or SIL NDIS can feel overwhelming. Your Support Coordinator does the research for you — checking provider credentials, availability, and suitability for your needs. They can help you find local services, including NDIS community participation in Canning Vale, independent living NDIS, and inclusion supports Australia-wide. If you live in Western Australia, having someone who understands your local community and available programs is especially valuable. 3. Reduce Stress and Confusion Managing multiple providers, invoices, and appointments can quickly become stressful. NDIS support coordination takes the pressure off. Your Support Coordinator handles communication between providers, tracks your plan’s spending, and helps you stay organised. This means you can focus less on paperwork and more on what truly matters — achieving your goals and improving your quality of life. 4. Build Confidence and Independence The ultimate aim of support coordination is empowerment. Over time, you’ll learn how to manage your plan independently, understand how to review or change supports, and build valuable decision-making skills. Whether you’re pursuing inclusion supports to join community activities or moving toward supported independent living, your Support Coordinator ensures you feel confident every step of the way. Types of Support Coordination The NDIS provides three levels of Support Coordination, depending on your plan and needs: Support Connection – helps you understand and connect with informal, community, and funded supports. Support Coordination – a higher level of support that builds your ability to manage services and coordinate your NDIS plan. Specialist Support Coordination – designed for participants with complex needs or high-risk situations requiring advanced coordination. Your NDIS planner or Local Area Coordinator (LAC) can help determine which level best fits your situation. How Support Coordination Works Once your plan is approved and includes funding for support coordination, your Support Coordinator will: Review your NDIS plan and discuss your goals. Identify the right mix of supports (for example, personal care NDIS, SIL, or inclusion supports). Help you connect with suitable providers and set up service agreements. Monitor progress and adjust supports as needed. Prepare for your next plan review by tracking outcomes. It’s a partnership based on trust, communication, and empowerment. Inclusion Supports in Australia Inclusion is a cornerstone of the NDIS. Inclusion supports are services and programs designed to help people with disabilities participate fully in their communities — socially, economically, and culturally. Examples include: Joining local sports clubs or hobby groups Attending skills training or workshops Volunteering or employment assistance Participating in local community events A Support Coordinator ensures these inclusion supports are part of your plan so you can live a connected, fulfilling life. If you’re based in areas like Canning Vale or Perth, your coordinator can connect you with local inclusion programs and social participation opportunities tailored to your interests. Who Can Benefit from NDIS Support Coordination? You may benefit from support coordination if you: Have multiple supports or providers to manage Are new to the NDIS and unsure how to start Need help understanding funding categories Want to move into supported independent living Require assistance accessing community participation or disability support services How to Access NDIS Support Coordination If you have funding for Support Coordination in your plan, you can choose your own provider. Make sure to select an experienced, registered NDIS provider who understands your goals and communicates clearly. If you don’t have Support Coordination in your current plan, you can request it during your next plan review by explaining why you need it to manage your supports effectively. Ready to get started?Contact us today to speak with our friendly team about how NDIS support coordination can help you achieve your goals.You can also submit a referral form to get connected with a Support Coordinator near you. Helpful Resources For more information about the NDIS and support coordination, check out these official resources: NDIS – Support Coordination Explained NDIS Quality and Safeguards Commission NDIS Price Guide and Support Catalogue Final Thoughts NDIS support coordination is more than just managing services — it’s about helping you build confidence, independence, and inclusion in every aspect of your life. With the right Support Coordinator by your side, you can access supported independent living, disability support services, and inclusion supports that empower you to reach your full potential. Whether you’re in Canning Vale, Perth, or anywhere in